Ongoing communication between school and home is essential. The school aims to work in partnership with the home and recognises that parents wish to be informed of any problems. Likewise, there is a need for parents to keep the school informed of any events that may impact on the life of their child at school.

Through this mutual communication we aim to provide a safe and supportive environment for your child.

1. If you have any educational/behaviour concerns about your child always contact your child’s classroom teacher in the first instance. Your child’s classroom teacher will always make contact with you if they have any concerns regarding your child’s education or behaviour. 
2. Grades and classes across the school are supported by Middle Leaders. You are welcome to contact the Middle Leader/s responsible for your child’s class/grade if you have continued concerns regarding your child’s education or behaviour. The Middle Leaders will also contact you when and if necessary.

Middle Leaders 2022

3. If the issue remains unresolved beyond the Middle Leader then please address your concern/s to the Assistant Principal or the Principal. 

4. Parents may contact teachers by email via the school office (info@gsfmdow.catholic.edu.au) but are asked to understand that a response may not be immediate and certainly cannot be expected beyond the regular hours of the school day or week. 

At Good Samaritan, we believe it is important to speak with parents either in a face-to-face meeting or over the phone when responding to emails that may be of a sensitive nature or that may require a lengthy response. Therefore, the email response you receive may be of a generic nature. 

5. Parents are asked to understand that the teacher’s primary responsibility throughout the school day is towards the students. Therefore, teachers are unable to engage in discussion when they are in direct supervision of students.